I stay out of cabin drama these days.

In the old days I could leverage my stripes and demeanor and often de-escalate, so everybody got to ride (which sometimes including calming the FA who was part of the problem).

But I don't want to be on the national news in a video clip which is edited for "newsworthiness" to remove the context and make my conduct appear outrageous.

If you're hoping to move on up, I'd suggest staying in the cockpit with the door shut when the natives are restless. The station has people for that.