Originally Posted by
TallFlyer
That, and that allows for a certain level of rebooking and flexibility when IROPs and mx issues hit. In certain parts of the areas of the country PSA serves, the moment there's a delay or weather issue there's 2-3 other hubs in play that passengers can be re-routed through. I was in one of our larger outstations a while back when a LCC had to do a return to field for a mx issue. The outcome for passengers? A no questions asked refund and "Have a nice day," because the next flight wasn't for two days and was already full with whatever bargain basement fares they were advertising.
Pre- pro-pilot days I flew enough on American for work I had gold status and one year was approaching platinum or whatever the next level was. I booked all of my travel and the company paid for anything within reason. Once I got totally burned by an LCC in this exact scenario, and that was the end of booking business travel on an LCC. At least with American I would have made it to my destination eventually, on the same day.