Originally Posted by
cyrcadian
This is my favorite question from CS. That fact that they need to ask this proves to me they are the most incompetent employees in the company.
Next time they call me I should put THEM on hold and see how long they wait.
Funny you say that. I actually flew with a captain that told me whenever scheduling calls him at home, he answers with "Captian Smith, Please hold". He then puts down the phone for a few minutes and walks away.