Originally Posted by
ZapBrannigan
It was blatantly provocative. It wasn't sanctioned by the company. So he gets to do a carpet dance plain and simple.
You don't get to tick off 50% of your customers (whose money AA desperately needs) without answering for it. He should've been smarter than that.
Yup. Pilots, probably more so than all other public-facing employees, have to be non-controversial.
A ramper can probably get away with things we can't.