I have now ordered three of the Andare Apex 22" carry-on bags. I'll use one for family travel and non-rev flights. The other two are going to my folks for their non-rev travel use. I spent three days with the Apex heading out to Denver and back to Texas. Packed a suit (interview season!), all toiletries, dress shoes and running shoes, clothes for the trip, and a North Face Denali fleece inside without issues and without expanding the zippered option. Fit great in an ERJ 175 and a few Boeing 737s. Add-a-bag strap was clutch for carrying my loaded up briefcase with all of my pilot/flight hour documentation. The bag is amazing. Wide set wheels, rolls effortlessly over rough ground, suitor does it's job great, durable exterior fabric, and a hard plastic base that won't deform when rolling through wet or slushy conditions. My normal work bag is a Briggs & Riley Baseline Domestic 22" carry-on... I'll never go with a different bag for work trips. That being said, this Andare offers virtually the same features of that $625 bag for only $80! It's a total steal. I even used a leather stamping kit to monogram the leather tab on the front pocket. I've been recommending the bag to my buddies who may be looking for a refreshed work bag or something to kit out their spouse or children with. The Luggage Works J-hook is the perfect size to add to the Andare add-a-bag strap (you'll need a seam ripper to get the buckle off and a sewing machine to make it more visually whole again). I agree with others as the handle/counter balanced aspect means kind of pushing the handle down when walking. I'm 6'2" and will most likely look into extending the handle bars at a luggage repair shop as recommended above. Again, for the price, you can't lose. I don't know if the original price was ever $500 or if Andare will actually honor the 10 year warranty, but for $80... Too easy!