Originally Posted by
AYLflyer
Well we have a COO who can't manage the operation. Once stuff starts snowballing, it gets bad, fast. The constant notifications this weekend from JETCRW saying "Don't call in, we're getting too many calls right now" is a joke. We have a scheduling department that you literally cannot get a hold of, especially when you need it. Just zero support for the pilots who are on the line. The same old email from management saying "We appreciate it and understand it can be frustrating". I mean, what do you expect your crews to do? When they have no support, how do you expect them to support the operation?
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Honestly, this could be taken straight from a Spirit meltdown complaint post. I think pretty much any airline operation unwinds quickly when the wheels come off, and the support infrastructure is undermanned and antiquated everywhere.