Originally Posted by
symbian simian
Well, got reassigned 3 times, had 3 legs cancelled, spend over 3 hours on hold with CS, called the CP on duty, message was "we are in an irop" and it went straight to voicemail, will get home 30 hours after EOTHP., just put down my CC to pay for transport to the airport. All today...
That sucks. Please don’t stay on the phone for 3 hrs. We are considered un-contactable after not calling back in 15 mins I think? As far as I’m concerned, it goes both ways. CS -15 mins , CP on duty, start using my leadership skills. This crud will never end if we enable bad behavior. Hope you get some rest.
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