Respectfully, seriously?
If I posted on an airlines thread about bad experiences I’ve had, I would be on all of them, Delta included.
Unfortunate your daughter got the run around but this is so far removed from the pilot operations side of things this is clearly a venting post from you, and 3 paragraphs in, you hopefully got it out. Now maybe I’ll share some stories of the “red coats” I’ve dealt with in my travels