If Cisive has an issue they will contact Delta who will reach out to you. That said, a weekly call to Cisive to verify that things are on track keeps your paperwork from getting lost in the shuffle. They’re happy to talk with you regarding the status of your background check. A week after my background check was submitted to Delta via Cisive, pilot onboarding emailed with a class date. PRIA completion confirmation didn’t come through until the week I started Indoc.