The Max as originally designed was a blunder. The Max as it is now delivers exactly what was demanded. Same with the NEO. They both provide massive fuel savings without forcing airlines to take on the cost of a new fleet type, and both were available much faster than waiting for a clean sheet design to reach certification and production. What we want to fly is irrelevant. The bean counters or pax don’t care about the same things that we do. The airlines requested a large increase in efficiency with their current fleets and both manufacturers delivered. The pax for the most part just want to get from A to B on time and at a good price. Most of the complaining on sites like this seem to come from pilots who are upset that their employer picked something that they don’t want to bid, not from a business perspective considering revenue and cost.