Originally Posted by
therapysession
I agree to extent with what was said. With that I'll say, I don't want the 5 hours or the vacation day, I want competence. I want to pull into a gate on a "scheduled" flight with an acars in range followed by an ops radio call on the ground to find that I actually do have wing walkers, AND a jetway driver, AND wheel chairs. Not a constant barrage of apologies to the passengers.
Nothing more demoralizing than making up time leg after leg to only be delayed leg after leg. While I agree that being compensated for it is nice, that doesn't negate the fact that it needs to get fixed. Fire someone for taking a 2 dollar mini but we will pay 5 hours and bonus vacation days, plus the fuel to sit and wait for said wing walkers.... I'd rather things just went smoothly than to get paid more.
Did I write that? Oh, no, I just feel that way about 1000%.
I arrived several minutes late the other night in DEN after making up for a cluster**** of a boarding and bag loading process at the origin, which should have left us a bit less than 45mins to turn the full 321 for our outbound flight. The apparent ONE ground crew was busy trying to get a plane out one gate over. We waited like a half hour on the Alpha North line waiting for them to finish up with them, push, etc. before they could stroll on over the vast distance, find about 3 or 4 good wands, and guide us in. Why have one late DEN departure (other plane) when you can turn that into the ill-will of 230ish 1/2 hour for no reason waiting pax, 2 late DEN departures, and our late arrival down-route? See, you can take advantage of a bad situation and multiply the incompetence...God bless us...
Cheers!