Oh, Flight Ops hears us all right, they just don't care. They pump out letter after letter, filled with "corporate speak"...that typical sanitized, say nothing, take no responsibility corporate BS speak. Telling the pilots how great they are, how they appreciate us. How we should just hang in there, because soon management is going to address the problems that have been plaguing Delta for decades. Either we codify the items needed to improve our QOL and pay in THIS contract or it will never get done. There is a pilot shortage for gods sake! It's either now or never. This company will NEVER change unless we force it to, period.