Originally Posted by
ACEAV8R
Gate agents get their numbers that determine weight restrictions from the flight release sent by the dispatchers.
This is a four-step process:
Step One: Gate agent looks at pax/bag restrictions on paperwork.
Step Two: Gate agent completely disregards restrictions.
Step Three: Gate agent takes 20 minutes to decide whether to pull bags or pax.
Step Four: Ops calls delay on flight crew.