Originally Posted by
Guppydriver95
Heard at a recent PPD course at TK. “Our customers want better PA’s. If we just up our NPS and do some more glad handing, it will get us a new UPA!”
Yes, that’s the crap they’re peddling. Hard to believe spontaneous laughter didn’t break out in the room.
Get the flight attendants to stop treating the passengers like crap. No amount of PAs are going to help the fact that passengers are an inconvenience to our FAs.