Originally Posted by
fanaticalflyer
Sorry Grumpyguppydriver, but i totally disagree. You are totally missing the point. It's not about better PAs alone. It's about making PAs when you have a delay due to maintenance, wx, etc and doing so at regular intervals. Nothing ticks off customers more, when the CAP says nothing for long stretches of time. Even if there is no new info, you still let folks know, and they actually don't get overly ****ed. In fact, they are actually appreciative of it. Same goes for saying hello when they board. I at least try to say hello to the first/business/global and high mileage flyers since they are footing a large part of our bills. It actually does make a difference. Nothing more annoying as pilots like you that don't want to raise a finger to do the right thing. And don't be one of the few grumpy old farts that's complaining about needing a new contract too. That line is getting old too. Spontaneous laughter didn't break out, because you are one of the few disgruntled ones out there that needs to retire and not soon enough. Do you understand? Of course not, and will be too hardheaded to want to.
Swing and a miss kiddo. Nothing grumpy about me. Guaranteed my pax and crew are always taken care of. You completely missed the point. If you believe that this company’s multi million dollar Labor Relations team gives a damn about any of that, then you understand ZERO about our business. We’ll get a contract if and when we have the stones to demand it and negotiate it accordingly. They’re NOT going by metrics such as “PA engagement” It’s tiresome to have to continue to try to get newbies to understand this. Perhaps actually learning from people who have been here a while may do you some good. Your enthusiasm and corporate cheerleading are sweet, however naive.