Originally Posted by
vipereaglebus
Not what I said. This is not about respect or whether or not to treat customers with dignity, but if the company wants me to hand out business cards to first class or say goodbye to every passenger just to improve some metric, I might be more inclined to do so if the company showed me appreciation in the form a new contract.
I’m with ya about the company needing to keep this an attractive career and sorry if my reply sounded like it was pointed at you….I was speaking to the generalized “you”. Just another take on the “title doesn’t dictate behavior” discussion.
The company could do wonders for pilot recruitment by proposing a truly industry leading contract….seeing there’s a pilot shortage and all.