Originally Posted by
PurplePonch
RST was no help for the current Day 1 online event.
I used ECIC and felt over prepared. I don’t know if some of these posters have actually used ECIC recently, because I found some of the info in this thread straight up wrong. All sessions were done via Zoom and were very tailored, the CRM event in particular was awesome. They have a bunch of Fedex pilots on their staff. Their customer service was awesome, I had a simple question about my background that I was nervous about, and the CS lady had me on the phone with a coach within a day.
I’m sure both are fine. I thought about trying Spitfire, but the way they are so pushy in marketing themselves (like here) just felt, well….creepy. ECIC was recommended to me by a friend 0and I didn’t feel that same pushiness. Plus, they just have a longer track record, and that means something to me, but YMMV.
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I would just ask people that have used both companies (I did). Everyone that I have talked to (that did both) said spitfire was better in every way. The instructors actually cared and spent extra time answering questions about purple life. I couldn’t even get an easy email answered by ECIC for WEEKS! If I am investing that much I want to be able to communicate with instructors in a timely manner.