I am not caught up in the wait for CRJ IOE, but I will second that communication from this company is definitely abysmal. When things like this happen, they just clam up and will go months without any communications whatsoever. As in nothing. Surprising since SkyWest claims that taking care of people is one of their top priorities.
I totally get it that in this dynamic industry they can make no promises on various timelines and obviously cannot give out predictions to hang your hat on, but someone at some level of management could at least reach out with a well crafted email and explain to folks what’s going on.