Not at all. It also didn’t show anyone “stealing a wheelchair “ either. My guess is that said employee 1) Listened to his inner-karen and attempted to demean/disrespect Langley because he knew the police would take his side if anything occurred; he was correct in this. 2) Threw the first punch because he felt empowered over Langley; see point 1. And 3) took a pretty severe beat down and lost his job due to reasons 1 & 2.

UGE, or United for that matter, doesn’t pay enough for this action. He should have 1) helped the Man with his bags, 2) reported it to the police, 3) tried to de-escalete the situation when it was obviously going bad on 4) just minded his own business.