Originally Posted by
C-17 Driver
Perspective..
2 years ago, I’m sure many of you (including me) would trade the current status quo for what we we are experiencing now at EWR.
we get paid by the minute.. as others said, we are responsible for safely operating from A to B. Focus on that. Getting angry about it will be the same as curing the rain. You can’t fix it.
Engage the passengers, keep them apprised. Don’t apologize. Just keep them posted.
It’s comical you have to compare EWR today to a global pandemic to make it palatable.
Also, it makes it really hard to engage the pax when ops and the company literally don’t have any clue how long you’ll wait for the gate or what the delay is. It’s unsat.