Originally Posted by
Bluedriver
That cut appears to have really helped, and they MIGHT have finally figured out that running a better operation will attract more customers and higher revenue. Delta made an intentional decision several years ago to run a more reliable operation and go after higher revenue customers (who expect a more reliable operation). It has worked well for them.
The problem as you know is that JetBlue isn’t making a profit doing what they’re doing now. Moving forward the key will be how do they add capacity while still staying out of the headlines every week about how they stranded a family of 4 who were traveling to a relative’s funeral.