Originally Posted by
TFAYD
For example they claimed that they looked at PDRs to guide the discussion. I bet that most PDRs are about the annoying operational drama and hardly about the big picture QoL issues.
of course polling could have fixed that but I guess they just knew what we wanted - not.
I thought the same when they mentioned they used PDRs as an alternative to polling. While there is some value in using PDR data to identify future improvements it is a far cry from actual polling.