Just curious if this was ever fixed for you. I'm having similar issues with the application process. I submitted an application and then went back in a week later to update times, and got a "General Error" message when trying to log in. I tried the "forgot password" route, but that didn't work. Then I tried creating a new account with the same email address I had used to apply with, and it let me create a new one, everything was blank like I was starting a new application. So I really have no idea if my app has been received. I have someone checking on it for me but still...kinda nerve-racking.