Anyone can make a mistake . You weren’t there , you don’t know exactly what happened. But I suppose you never made a mistake . When you get a second, could you turn this water into wine , feed the multitude with a loaf of bread and heal the sick ? Walk across Lake Michigan while you’re at it , oh perfect one .
All of the LCAs at UA that I have flown with so far have been excellent. I learned a lot from each one . I know LCAs train for that sort of thing but anything can happen to anyone at anytime. Doesn’t mean you’re not qualified to be in that position.