Although acquaintances of the pilots' have launched defenses on the Internet, Capt. Timothy Cheney and First Officer Richard Cole were at least initially apologetic for their actions in the days following the mistake.
"There's no good excuse," Cheney told
NTSB investigators four days after the event. "I let my guard down. I wish I could explain why."
Cheney and Cole told investigators that they had not fallen asleep, as originally had been suspected, but had become distracted by an airline scheduling system on their laptop computers and "got deeper and deeper into it."
When a flight attendant called the cockpit to ask when they would land, the pilots realized that not only were they a half-hour late for the scheduled prelanding deceleration, they were about 150 miles beyond the Minneapolis, Minnesota, airport where they were supposed to land.
Cheney, who has about 20,000 hours of flying time, told investigators he was "blown away" that he had been distracted for so long, saying that in 24 years of flying, "I've never, ever, been in this situation."
He acknowledged putting his 144 passengers "at risk" and said he was embarrassed, the safety board report said. "You'll never know how sorry I am," it quoted him as saying.
The crew of Northwest Flight 188 was out of radio contact with radio controllers for 77 minutes during the October 21 flight from San Diego, California, according to the FAA.