Originally Posted by
highflyer
A while ago I booked a flight with global travel and didn't deviate because I wanted the flexibility of keeping both reservations. I found out that global travel cancelled the scheduled leg for me anyway, effectively deviating me on the trip. I asked them about it and she replied quite indignantly that it's "illegal" to have two reservations on the same day! I had intended on cancelling a reservation eventually, just didn't know which one. They made my decision for me...
I've dealt with her before. It was in a slightly different situation.
She needs to be gently reminded that while we won't get paid for 2 tickets on the same pairing number, she can leave two (or more) bookings for us on the same day. If she can't understand that, the supervisor needs to be called.
She would be in hot water if you never deviated and travel had to buy a last minute ticket or you got bumped to a later flight.