I appreciate your point of view and you offer an important point; basically at some level you do have to let sh!t go and make the best of life. I remember what it is like to fly with angry whiny captains so I make sure to keep it light in the cockpit and oil my feathers when I fly to create a mellow, professional tone in the cockpit. I follow the other golden rule as well - NO POLITICS! Nothing worse than flying with people who spend a large portion of the flight grinding their ax about this, that , and the other or reacting with anger and frustration to the challenges we run up against on the line, it's no fun flying with people like that. I still love flying and as far as I can tell people like flying with me, I think I'm introspective enough to make that statement. The $10 bag bounty and all that has transpired because of it really made me cringe with embarrassment, and then we get fined by DOT for basically trying to find a way to steal peoples money from them during some pretty hard times. I honestly believe that spreading these facts about our airline far and wide might help bring change, so that's what I am doing. I guess the way we are treating our customers does not bother some people, but it bothers me. I don't like seeing our customers being taken advantage of because their patronage of our airline feeds my family and that means a lot to me. So that's where I'm coming from.