Originally Posted by
covid19
It's just going to get better. The company has estimated a 40% reduction in call center staff from this. Up next is a 60% reduction in ticket counter staff. Fun times are ahead.
I keep this kernel of hope that some sort of major change will come to Frontier burning in the back of my brain. A management change, getting acquired by a legacy, something like that. It's like imagining what you would do with your billion dollar Powerball winnings.