Originally Posted by
Teamroper
I guess thats the risk of trying to communicate in writing.
My question is wouldn’t all of the employees be better off at the bargaining table if the staff was united, and the customer experience was better than the competition?
It has nothing to do with selling out. Quite the opposite. Its about bringing more to the table. Its a service business. Better experience = more fares = better pay.
Isn’t that what built the brand? The forum just reads as if the pilots, the FAs, the “rampers”, the marshalls, etc are all on different teams. That just seems disjointed, inefficient, and not a way to compete in the market or in contract negotiations.
Is that how it is in real life, or just a false impression from the forum?
They are separate work groups and are often pitted against each other by the very company you reference. These boards tend to highlight the negative side of the airline world, regardless of which one you are reading, however I have found life on the line to be a much more manageable experience.
Its the companies job to figure out how to pay us what is required and if that means increases in fairs, so be it. Southwest is already about the best ranked airline in its class, so not a lot more we can do to increase that levers power.