Originally Posted by
dera
But it does sound like Kirby cares more about Mesa saving some money and him getting more regional lift, than passenger experience.
Agree with you there. He’s losing any faith the employees had left in him. He preaches customer experience and puts us through a Koolaid class when we go through training but when push comes to shove he’ll put the cheapest product he can get out there for our customers because he’s a cheapskate at heart.