Originally Posted by
El Peso
And what are you going to do when United has an operational meltdown? I wouldn’t make such long term decisions based off of a few days of poor weather event recovery. Everyone gets their turn in this business I’m afraid.
With that said, SWA is going to need to do what Spirit had to some months back. A hard reset. 2000+ flights cancelled today and counting. There’s no recovering from that. Need to stop and restart the airline at this point. Good luck to everyone stuck out there trying to get home, or even into a hotel room.
Why has this winter storm hit SWA so much harder than any other major US airline? Currently, SWA has cancelled 59% of today's flights. Spirit, the next highest major US airline on the list of cancelled flights, has axed 15%. Delta, the next highest of the Big 4, only 8%.
IMO, SWA's culture is broken and has been for at least the approximately 20 years I've been here. Despite all the BS lip service about "luv" and "cohearts," it has always only been merely a psychological tool to extract lower costs from labor. The corporation doesn't want to hear from you and it definitely doesn't want to help you or your family if it costs it a penny more than it absolutely has to spend.