Originally Posted by
LAXtoDEN
The top comment on yahoo finance for LUV.
“My family and I live in the Dallas area. On 12/25/22, we arrived at Love Field at 8:30 a.m. and were scheduled to leave at 11:00 a.m. on a flight to Atlanta, GA where we were having a family reunion with my husband's family. We checked three bags. At about 9:30 a.m., our flight started being "delayed" by increments. At about 4:30 p.m., they announced the flight was cancelled. We then stood in a line for about two hours or more to try to get another connection. At about 6:45 p.m., they rerouted us to Milwaukee, Wisconsin, to spend the night there, and leave the morning of 12/26/22 to Atlanta. The flight to Milwaukee was to leave at 10:00 p.m. or so. That flight started being delayed and at 11:30 p.m. or so, they announced that flight was cancelled also. We were told to go to baggage claim area to retrieve our luggage. We then stood in line until 2:00 a.m. and discovered that our luggage had been flown to our "final destination" in Atlanta. We requested the bags to be flown back to Dallas and we still don't have them as of 12/28/22. We finally arrived home at 3:00 a.m. the morning of 12/26/22. We sat at the airport or stood in lines at the airport for 17 1/2 hours. Fortunately, since we live in the area, we finally retrieved our car and drove home. Others were sleeping on benches and on the floor of the airport. Inexcusable in every way!”
Yikes.
Moral of the story. Sometimes it’s better to just get in the car and drive. Agreed though. Inexcusable for sure.