The GO is almost completely detached from the front line employees. Winter storms and fog in San Diego happen every year but they didn’t have an adequate plan for that. The C suite did major damage to the brand with this meltdown debacle and no one is buying “it’s the storms fault” argument.

The value in a SAV will be the words “strike” and “Southwest” together on the news and the general public won’t give a lick about the vote percentage. They will book away as they are already doing.