It's possible that people weren't able to show to the meltdown class. So if they had 66 people available but let's say only 40 could show up because we canceled most of our schedule for a week, they still gave those people their 12/27 seniority date, but those 26 other people might have been put in the 23 "unfilled" spots on the seniority list in the first three classes of January.

Still a violation of our contract, still 23 fewer people than we wanted on property, and still overbooking classes to paint a rosier picture than what's actually happening, but hey, southwest exceptionalism!

And I'm sure the person who works in the silo responsible for scheduling people for class dates is meeting their metric, so even though the real world end result is we're still not filling classes, the senior vp, junior vp, manager, and assistant to the regional manager of that one person department are all getting their bonuses.