If they were genuinely interested in being more efficient at getting planes off the gate (and freeing the ops agents up!), they could start by eliminating 95% of the busy-work and paper pushing that the ops agents have to do. We have cellular-enabled iPads in every cockpit. The fact that they still aren't leveraging that connectivity for anything operational absolutely blows my mind. (My Hawaii weather packet the other day was so thick it had to be stapled in three separate stacks. I looked at exactly none of it.)