Originally Posted by ZapBrannigan

I mentioned this at a recent management brief in training (there was an FA manager present) and they just disagreed that the FAs are being mean to the paying customers. I specifically called out the constant "hurry up and sit down, we're going to be late if you don't sit down" etc etc...

It’s a stressful boarding process made only more stressful by FAs interrupting the music (on the Max) to remind people to sit down. Maybe that made sense when we had 10 minute turns, but these days? It just makes the product unpleasant.