Forgive my ignorance, but couldn’t all this be solved ahead of time if the company simply ran coverage sooner?
Seems like what they do now is use up nearly all of the reserves, and then skip GS to go straight to IA at the last minute.
If they started pushing out GS ARCOS calls sooner, when it’s obvious they’re short staffed, they could find the extra help they need and have the reserves available to cover last minute stuff.
In other words, isn’t the primary factor here the fact that they wait so long to start covering trips?