Thread: IA Calls
View Single Post
Old 05-20-2023 | 05:14 PM
  #136  
FangsF15's Avatar
FangsF15
Moderator
 
Joined: Sep 2011
Posts: 8,332
Likes: 1,342
Default

Originally Posted by Trip7
It's the trips within a few hours of report that are going IA because Scheduling is invoking a clause in the PWA allowing them to skip the coverage ladder to get the flight covered ASAP
Maybe some of them. But managers from CS have been stating on multiple base visits it’s mostly due to the ARCOS batch sizes and not being able to get through the massive numbers of people with blanket slips in, bogging down the process. And they just resort to IA to get it covered.

Not saying it’s an excuse, just that it’s their explanation.
Reply