Originally Posted by
Ar Pilot
Like I said, ACE Report is the easy button and no one is stopping you from doing that.
Also, the phone lines are still open and you can call to speak with a scheduling committee member during normal business hours.
Not being stopped but with the backlog, it just isn't working like it should. So, if we have a question 9-5 Eastern Time M-F there is someone there? Are they former CS supervisors or just a SC member, because that was the reason for the SMEs (CS supe), it freed up the "volunteers" to work the more contentious issues.
I like the restaurant analogy. We need more full time employees who aren't on FPL.