The “help email on the App has been surprisingly responsive as of late; very contrary to just about every other airline email I’ve had. They’re working on fixing the fact that your academic achievements won’t save after you type them, they’re working on getting a submit button so you can work on your app but actually SUBMIT it once it’s complete, and several other things they appear to have left out. I had a positive conversation (via email) today and essentially brain dumped every glitch and every concern that’s been noticed here and elsewhere with the application website. Whoever it is that’s responding to me has been super responsive and has said they know there are issues and are diligently working to correct each one and perfect it. I feel like I’ve done my part for everyone today; you’re welcome!😜