Originally Posted by
MrBojangles
i agree, but we're talking about 2 different issues here. what you're bringing up is certainly a big issue, but has nothing to do with how trips are covered. i'm with you 100% on that being the reason so many trips are in open time, why our QOL sucks and we aren't able to drop trips and so forth.
The two are interconnected, fix one and the other isn't as much of an issue. We fix batch sizes for them, what drives them to be willing to fix our issues? You mentioned the reserve coverage formula above, that wouldn't be a terrible place to start.