Originally Posted by
FangsF15
If I'm understanding your question correctly... There is still a "window" for both the Acknowledge step (the first call), and the Accept step, I think it's down to 12 minutes.
You can decline at either step and not be on the hook for the trip. I've done it several times. In fact, if there are multiple trips in the batch, it will then call you a third time, for the "Accept" step on your second preference. Again, I've done it several times. I see no evidence any of the 'mechanization' of this has chanced with the recent developments.
Ive seen different nomenclature in different places. It can be confusing. This is my understanding:
Step 1 - The
offer window. If you decline your status is "declined". If you accept and are successful you are awarded the trip and your status is "awarded".
Step 2 - The
acknowledge window. If you decline your status is "rejected". If you accept your status is "acknowledged".
Both steps have a response window showing the callout time available and inside or outside of response window.The trip is not on your line until it is acknowledged either with your response or an auto acknowledge response.