1) Ear splitting announcements in the bathrooms. Seriously? Turn the volume down.

2) The same 8 song playlist on repeat. It's literally 8 songs. Feel blessed when you hear Luis Capaldi twice within 45 mins!

3) Gate agents thumping the mic before every PA. Yes, your mic still works just like it did 3 minutes ago . I promise the wire hasn't disconnected in the mean time. Which leads me to...

4) Gate agents who think they are funny yet come across as patronizing and even rude on the PA. The scripts are all unique and all over the place.



We can do better.