The Surface was also trying to achieve a great deal more in one leap. From what I can tell, Mission+ seemed to simply be trying to replace a single paper document we’ve already recreated in HTML - and it is a failure so far. After years of talk, testing and development, it increases workload and creates distraction. Meanwhile, we’re still printing paper!

Mission+ is an embarrassment for anyone not too close to realize it. My hunch is even those intimately involved realize the failure.