But therein lies the issue. We ALL know what the issues are at the grassroots/ground level. It took THIS long to increase turn times - I and several others mentioned that months ago. The solutions we need are everywhere around us and obvious to everyone but the people who can actually make the changes. The company makes money but doesn't function well at all. Non-functioning companies EVENTUALLY falter - either you get so bad that the customer pool dries up (some are suggesting that is happening already) or leadership just continues to make so many bad decisions that the expenses outgrow the revunue.

Look at EVERY airline that's ever failed.