Originally Posted by
Mooneyguy
But there is the real issue. We see the mess. The horrible operations. The p’d off passengers. Management see’s numbers and right now the numbers are saying we are profitable. The numbers say even p’d off pax come back for more. To them it’s fine. Barry doesn’t have to deal with it. When he goes home to Dallas he rides AA. When the numbers tell them there is a problem (no profit) then they will make a change.
I think it’s going beyond that now.
Franke may be asking why his profit margin is the same as all the others whose cost structures are much greater. Why aren’t we MORE profitable given how we operate? He’s no dummy. The very cost structures which are supposed to be advantageous (less gate agents, cheaper ground staffing, etc) aren’t proving to be that way.
We aren’t even close to maximizing profit. With the lowest CASM in the industry, why don’t we have the highest profit margin?