Originally Posted by
Aero1900
Not necessarily disagree with you but the stuff this place needs to change is fairly easy. Increase staffing at ticket counters, gate counters, bellow the wing, etc. Stop with the bag price harassment.
Those are easy fixes. The things that are hard to get right for an airline like cost structure, we have nailed. We operate at a lower cost structure with more fuel efficiency than any airline in history. If Frontier could clean up the operation, Increase staffing levels, stop treating the passengers so poorly, and then increase ticket fares a little, we could make an absolute killing.
Will our current management team do these things? I have no idea. Maybe they need to be flushed and get fresh blood in the office. I don't know, but this place has so much potential! Our 321NEOs with 240 seats coupled with the lowest cost structure in the industry has the potential to be a serious power house. Easy fixes could be made. In the right hands, this place could kill
Aren't they doing the opposite and getting rid of ticket counter agents and such?
Frontiers looking to get the pax who fly once every few years and happen to see their nonstop going their way.
Legacy carriers are looking to attract much more repeat traffic and especially the highest payers with lounges, perks and other amenities.
That's what's funny when people complain about bag fees at legacies, only the seldom fliers (who'd consider Frontier flight) are the ones paying that. All the other pax either have status, the Ccard or paid a fare which makes the baggage fee void.
Even at the legacies, it's like taxes, whereas like 10% of the pax pay 75% of the revenue.