Originally Posted by spooldup

Uniforms for gate agents is huge... Why am I supposed to try and look professional when the person representing OUR company (not even on FRONTIER payroll) is in a dirty polo with wrinkles and their stomach falling out from it or just downright treating customers horrendously, our company needs Disney to come in like Spirit did and help clean up our customer service issue. EVERYONE in the company, not just frontline workers. Our management obviously doesn't understand what good CS is and the fact that good CS and employee treatment is how Southwest got as big as they were (No airline seems to remember this).