Originally Posted by
ReadyToQuit
The biggest thing that drives me crazy about TSA are the ones who can't work the belt. I hate when I bring my computer and they decide to make the belt go as fast as possible so if you don't grab your computer right away they send bags flying into the bin your computer is and almost launches it onto the floor.
I unfortunately had this happen in DCA. They didn't stop the belt, despite the fact that I was literally yelling "STOP THE BELT!!" and the bins got all bunched up and my laptop hit the floor, breaking into to several pieces. None of the TSA agents even looked to see what happened, even though it was a loud crash when it hit the floor.
As I picked up the pieces I asked to talk to a supervisor. One finally came over and I explained what happened. He handed me a tiny scrap of paper with the tsa website on it and told me to file a claim. After filing my claim and several follow-ups, I was denied any compensation for my loss (my hard drive crashed and I lost everything.)