Originally Posted by spooldup

I was in shock... It is amazing what happens when you add an extra 10+ minutes to every turn... Not trying to turn 321neos in 45 mins helps. We have been slightly late departing and usually early arriving, or early departing and early arriving every flight the last couple of days, it has been great.

Also, FWIW. ATL got a new GM for Menzies he came and introduced himself to us when we were turning there. The guy is pretty awesome, former DAL, UAL, etc... He said he is going to work on fixing the staffing issue with rampers, and I have already seen new ones getting trained. Though he did say they have no control over what management tells the agents to do as far as closing flights, not reopening, etc... so there is still room for improvement obviously. I have only had to wait about 2 mins for rampers once in the last week, even though we arrived 15+ mins early each flight through there. Only thing we waited for that took longer than 5 mins was a gate agent to drive the jetbridge, which I understand since we were 40 mins early that one.

DS also said before he left in recurrent last month that they were planning on bringing in gate agents back to the company because of the complaints... so I guess we will see. If we run like this for the foreseeable future, it would be a welcomed and exciting change.